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Operations Manager

Philanthropy for Active Civic Engagement
Philanthropy for Active Civic Engagement
Job Functions:
Operations
Employment Types:
Full-time
Locations:
Remote
Compensation:
45,000 – 55,000 USD per year
Posted on:
01/04/2022
Start date: February/March 2022 About PACE PACE (Philanthropy for Active Civic Engagement) is a member-centric philanthropic laboratory for funders seeking to maximize their impact on democracy and civic life in the United States. The PACE community achieves this through learning, experimenting, collaborating, and modeling vibrant civic space. Our members share a belief that America will be healthier and more successful, resilient, and productive if democracy is strong and the office of citizen is treated as central to how it functions. We believe that American democracy will thrive when all of its people are informed and engaged in the process of creating it. Learn more about PACE and its programs at PACEFunders.org. About the Job Given the state of our democracy and the shifting social and political climate over the last few years, PACE’s aspirations have grown to meet the moment. As a small team with ambitious plans, this role is central to our ability to deliver results for our members, the field of civic philanthropy, and our democracy. The Operations Manager will support all facets of the organization, working directly with the leadership team. Responsibilities – Ensure all organizational systems, technology/databases, and processes are highly reliable and always up-to-date. Identify gaps and needs where processes and systems could be updated or made more efficient. – Serve as a backbone for the PACE team by ensuring coordination and efficiency between staff members and across various streams of work. – Help the Executive Director coordinate staff meetings, agendas, work plans, and budgets. – Work with the Director of Learning and Experimentation to distill programmatic learnings and share them through newsletters, blogs, and website updates. – Help develop, manage, and execute organizational project plans and timelines, from big picture ideation to granular implementation. – For programs this includes supporting research, planning, editing, and writing. – For operations this includes scoping and organizing processes, conducting due diligence research, and managing calendars. – Manage materials and logistics for all convenings, meetings, and conferences. – Support the leadership team as needed, including administrative tasks like scheduling and traveling. Requirements and Attributes – Passionate about civic engagement and philanthropy; service, organizing, and/or democracy-related experience is a plus. – Commitment and dedication to PACE’s mission, vision, and principles. – Lover of details, project management, and supporting the work that makes the work possible. – Very clear communicator, from writing, to logistics, to speaking on large conference calls. – Problem-solving and project management mindset: think backwards while implementing forwards in order to catch all the details and proactively prevent issues. – Comfortable being tasked with lots of work and equally comfortable figuring things out, self-managing/prioritizing, and thinking a couple of steps ahead. – Comfortable managing up and engaging leadership proactively. – Confident with databases and various online tools and platforms. PACE currently uses WordPress, Airtable, Mailchimp. (It’s not necessarily required that you have prior experience with these specific platforms, but it is required that you are willing to learn). – Ability, willingness, and excitement to travel quarterly. About Working at PACE We’re living through a period of American democracy where many of our deepest issues and injustices are at the surface. With that comes both challenge and opportunity. At PACE we take both head-on, grappling with what’s difficult in order to contribute to what’s possible. And we try to have some fun and make it interesting in the process. Each member of the PACE team supports this, playing a central role in bringing to life the conversations, convenings, and impact that we advance together. We have a hard-working, fun-loving, and thoughtful culture with a high attention to detail, quality, and relationships. We move frequently between deep learning/reflection and urgent action/projects, and successful candidates will have the ability to balance those two gears. Core Hours We believe that delivering consistently top-notch work requires flexibility, especially as more people work remotely and strive to find balance in their lives. As such, we maintain “core hours” of 12:00-4:00 PM Eastern, during which we expect all team members to be available for collaborative work time and calls; outside of those hours, everyone manages their own schedule to fulfill their responsibilities. Professional Development PACE is deeply committed to your professional development. We have a budget for staff to attend conferences/trainings/courses, we engage with inspiring field leaders that are wonderful to connect with and learn from (with potential for mentoring and networking), and we provide paid time off for volunteering and community engagement. We’re committed to helping you level-up your skills, knowledge, and network beyond what you gain doing the job itself. Benefits and Salary The salary for the position is up to $55,000, with consideration for annual increases and potential for growth and promotion with the organization over time. Benefits package includes employer contribution to an insurance plan (health/dental/vision, disability, and life), generous paid leave and holiday policy, and employer IRA match up to 3% of salary. We also offer a monthly stipend for cell phone and internet service. Equal Opportunity Employer PACE is committed to creating an inclusive work environment and centering racial equity in our daily practices. Contributing to a strong and thriving democracy requires that diversity be a core component of our work to ensure all voices are included. PACE is proud to be an equal opportunity employer and encourages applicants of all races, religions, gender identities or expressions, familial statuses, sexual orientations, ages, disabilities, and other protected statuses to apply. For the team at PACE this isn’t simply a statement; it is an opportunity to live out our values. Application Process Applications will be reviewed on a rolling basis until the position is filled; interested candidates are encouraged to apply as soon as possible. Instead of a cover letter, in under a page, please succinctly answer these three prompts: 1) What fires you up about operations? 2) If you had 60 minutes to learn as much as possible from a small group of civic engagement expert and democracy, what are two questions you would ask them and why? 3) Let’s pretend you’ve been in this role for six months. Based on what you know of the organization and the job, what would you point to that shows outstanding performance and results? Please send your answers and resume to jobs@pacefunders.org. Title your email “Operations Job / Your Last Name”. We genuinely appreciate your interest and time, as we know the job search is exhausting. We are excited to review your application.